Shuttle Reservation App

As of September 13, 2021, all Shuttle reservations will be made using the York University Transact Mobile Ordering App.

How to Download the App:

  • Download the Transact Mobile Ordering App, available for both iOS or Android:
  • From the dropdown menu, choose York University and fill out the required information.
  • You will then be able to login using your valid YU card. Only active students, faculty, and staff member accounts will be able to register.

How to Reserve a Seat

  • Open the Transact Mobile Ordering App
  • Select the date and time when you would like to reserve a seat
  • Check the shuttle's pickup and drop-off destinations, as this will change based on time of travel.
    • ex. Glendon to Keele, or Keele to Glendon
  • Tap on your selected time and then you will be taken to a new screen
  • Tap Select Time
  • Once the confirmation screen appears, tap Reserve
  • You will then be prompted to confirm your ride, tap Cancel or Reserve
  • A Reservation Confirmed message will appear and you will also receive an email confirmation

Boarding the Shuttle

When you board the shuttle, you will be required to show the QR code that has been sent to your mobile device along with your YU card.

  • Select the receipt for the shuttle you wish to take and a QR code will appear
  • Tap the card reader located in the shuttle
  • Find your predesignated seat marked on the bus
  • Enjoy your ride!

Advanced Reservations

You may reserve up to 10 shuttle rides in a 5-day period. To check your reservations, return to the main screen. Open the Order Queue, you will see all the reservations you have made.

Cancelling a Reservation

To cancel a reservation, open your order queue and simply tap the Cancel button for the day and time you wish to cancel your seat, a Cancel Reservation Screen will pop up, simply tap Cancel Reservation. You will receive an email confirming the cancelation as well as a notification in your order queue.

Questions?

Contact York University Transportation Services
416-736-2100, extension 22546
transit@yorku.ca
yorku.ca/transportation